Booking Conditions

I've described the booking conditions below so we're all on the same page and no-one is left hanging (which could be yourself as part of a trip). However, whenever possible I try to be flexible so everyone can be happy.

Philosophy

Madeleine Martin-Preney and I (Alex Geary)  have been trained by the ACMG to the highest standard of Ski or Mountain Guiding in the world, including reducing risk. While we would like to say we can guarantee your safety in the mountains, unfortunately that is not possible. What we can do however, is work together with you to select objectives and conditions where we are all comfortable with the risks involved, and maximize our chances for an amazing experience. The same is true for other ACMG certified guides that may be hired for various trips or courses.

Waiver

Participants in all programs are required to sign the Waiver  online prior to any payment. Please read and understand the waiver in advance, and contact me by phone or email if you have any questions prior to signing. A pdf version of the waiver can be downloaded here in various languages if you would like to review it offline (please do not print and sign this).

For participants in AST programs, an additional Waiver for Avalanche Canada will also need to be signed in person (please do not print and sign this either).

Prices

All prices are in Canadian Dollars. 5% GST is normally applicable on top of the advertised price.

Payment

E-mail money transfer is the preferred method of payment, or you can use the button on the trip page if available.

Cancellation Policy

A 50% non-refundable deposit is required to reserve a spot on all trips/courses over $1000, and full payment is due for all trips/courses under $1000. Any remaining balance is due 3 months prior to the program start to secure your spot (unless specified otherwise), or I reserve the right to sell it to the next available person. Once full payment is received, it won't be refunded unless you are able to find a suitable replacement, in which case it will be refunded minus a $50 booking fee and any 3rd party fees.

In the unlikely event that I need to cancel a program for any reason (including COVID-19 related), your payment will be refunded in full. If the scheduled guide is unable to guide/instruct a program myself, I may hire another qualified guide to take their place.

If the weather isn't suitable for the planned trip/objectives, we may come up with alternate plans but refunds will not be available.

Insurance

It is strongly recommended that you purchase travel insurance, rescue insurance, medical insurance, and trip cancellation insurance in case of unforeseen circumstances including sickness or injury due to circumstances including a fall or an avalanche. In the unlikely event of an emergency in the field, participants may be responsible for costs associated with a rescue. Guests have had good experiences with Tugo and Global Rescue in the past.

Medical Information

If you have any medical condition or injury that may compromise the safety of yourself or others, please let me know before booking. Should I determine that you are not capable of completing the program safely, or that your condition may compromise the safety of others, you may not be allowed to participate and I will not process your payment. You will be required to fill out a medical form when signing your waiver above.

Transportation and Food 

Transportation and food are not included with any trips or courses unless stated otherwise, so please ensure you arrange this in advance. Dietary restrictions/allergies may be subject to extra costs or not possible, so please let us know before booking.

National Park Passes and Lift Tickets

National Park Passes are also not included, which sometimes need to be arranged in advance. If we choose to use the lifts to access the backcountry from a ski area, lift tickets are not included.